Privacy statement LiveCloud.online

This document was last modified on November 24, 2021.



LiveCloud.online takes the privacy of all its users (students, teachers, trainers, etc.) and visitors to its website (LiveCloud.online) very seriously and adheres to the applicable laws and regulations in the field of personal data protection (including the General Data Protection Regulation, AVG) when processing personal data.

In this document, you can read how LiveCloud.online handles the personal data it processes via its website and applications and what rights you have.

WEBSITE

When visiting the website (LiveCloud.online), personal data is processed by LiveCloud.online. LiveCloud.online is the controller for this within the meaning of the General Data Protection Regulation (GDPR). Below LiveCloud.online explains which data LiveCloud.online processes and for what purposes it does this.

To be able to implement your requests, we process:

  • When you contact us via the contact form on our website: your name, e-mail address, and any other (personal) data that you share with us, including, of course, your comment (request, question, or complaint). We do this to take note of your comment, contact you, and keep you informed of the progress of your comment.
  • If you sign up for our newsletters: your name and e-mail address. We do this to tell you about the developments within LiveCloud.online and our services. If you no longer appreciate this, you can unsubscribe via a link in the relevant mailing;
  • If you want to try LiveCloud.online: your name, email address, and password. We do this to give you (temporary) access to our application(s) and to be able to approach you with information about our full, paid services. You can read more information about the processed data in this case under APPLICATIONS, under 2.


We cannot fulfill your requests without having the above information.

In the context of our legitimate interest (being able to improve our website and in the context of compliance with laws and regulations), we process data about (alleged) infringements of intellectual property rights and/or other unlawful acts in response to complaints or reports. . In addition, we can proceed to provide (personal) data to third parties, such as rightful claimants, supervisors, tax authorities, justice, police, and other investigative authorities, if LiveCloud.online is obliged to do so based on laws and regulations or sees reason to do so based on this statement.

APPLICATIONS

When using the LiveCloud.online applications, personal data is processed by LiveCloud.online. In most cases, the LiveCloud.online applications are used based on an agreement between a user and LiveCloud.online. In this situation, LiveCloud.online is the controller.

LiveCloud.online is the data controller

In the context of the implementation of this agreement, LiveCloud.online processes the following personal data:

  • name
  • e-mail address
  • activities
  • country


Without this data, it is not possible to execute the agreement.

LiveCloud.online processes the data mentioned above for the following purposes:

  • processing the application for a (trial) account;
  • granting access to the application(s);
  • being able to perform the service, including the storage of the results of the statements made;
  • providing further information about the benefits of LiveCloud.online;
  • answering questions, complaints or providing support;
  • the security, control, prevention of abuse and misuse and the prevention of inconsistency and unreliability in the processed data;
  • the continuity and proper functioning of the application(s);
  • to be able to implement laws or regulations.


In the context of the legitimate interest of LiveCloud.online (namely: the improvement of its services and the promotion of their use and ease of use), LiveCloud.online also stores data about the use of the application(s) to be able to analyze and convert the results thereof into changes and additional functionalities.

WEBSITE AND APPLICATIONS

Third parties

Apart from the above purpose, your personal data will not be shared with other parties, except the hosting parties and data analysis companies engaged by LiveCloud.online. The parties engaged by LiveCloud.online must meet strict security requirements and have committed themselves to LiveCloud.online not to use the data for purposes other than those mentioned above. The personal data is stored on a server in the Netherlands. Retention periods LiveCloud.online does not store the personal data that it processes via its website and the application for longer than is necessary for the purposes described in this privacy statement. Then they will be removed. That will, in any case, be after 36 months unless you have signed up for our newsletters. In that case, your data will be kept longer for that purpose. The information related to the visitor and resulting from the use of the website is only retained for longer in a form that no longer makes it possible to identify the visitor. The retention periods included in the processing agreement apply to the processing of personal data through the applications of LiveCloud.online.

Security

LiveCloud.online has taken appropriate technical and organizational measures to protect personal data against loss or any form of unauthorized access. The website is secured with an encrypted connection (256-bit SSL – indicated by the lock symbol in the browser) to ensure security between the visitor's computer and the LiveCloud.online servers.

Rights

The GDPR grants you certain rights about the processing of your personal data. It concerns the following rights:

Insight

You have the right to inspect the data we process about you and receive information about the purposes for which we process that data, to whom the data has been provided, and the (expected) retention period.

Correction

If it appears that we have stored incorrect or incomplete data about you, you have the right to have this data corrected.

Removal

You have the right to have your data removed by us. Under certain circumstances, we can refuse the deletion request, for example, when we have to keep the data in connection with, among other things, tax obligations.

Limit

You have the right to have the processing of your data limited, for example, pending the handling of an objection you have made. Objection You have the right to object to processing your personal data insofar as this relates to your specific situation. You can submit any objections or requests to LiveCloud.online using the contact details below. LiveCloud.online will assess the complaint and/or request by the requirements set out in the GDPR. If LiveCloud.online processes your personal data based on an agreement with a school, you must submit any objections and/or requests directly to your school. Questions, complaints, and changes to this statement.

If you have any questions about the processing of your personal data or if you want to invoke one of the above rights, you can contact us. You can reach us via:

LiveCloud.online
Dorpstraat 20
7251BB Vorden
info@livecloud.online

LiveCloud.online is registered with the Chamber of Commerce under number: 70195021

Suppose you think LiveCloud.online handles your personal data with insufficient care or does not comply with the law. In that case, you can file a complaint with LiveCloud.online or with the Dutch Data Protection Authority.

If changes to this privacy statement should be necessary, you will always be able to find the most recent version on our website.